How to cancel a reservation?

 

To cancel a reservation, it must be confirmed and will appear in the "Your reservations" panel. If a Diner wants to cancel the reservation, you must go to the section Your reservations> Diner reservations, look for the reservation that you want to cancel and click on the "See details" button. Once you are on the "Reservation Details" page you can click on "Cancel reservation" and follow the steps for the cancellation process. In case the Chef wants to cancel the reservation, the Chef must go to the section Your Reservations> Host Chef Reservations or Your Reservations> Invited Chef Reservations, search for the reservation you want to cancel and click on the "See Details" button. Once in the page "Reservation Details" you can click on "Cancel reservation" and follow the steps for the cancellation process.

In both modalities, the penalties applicable to the cancellation of the reservation must be taken into account.